Respect, consent, privacy, and clear communication matter at every stage of a booking. Here's how to be a great client — and where the legal lines sit.
Ethical, respectful bookings create better experiences for everyone — clients and providers alike.
State the time, duration, and any questions clearly when you make first contact. Polite and to the point works best.
If you book, follow through. No-shows waste a provider's time and income.
No pressure. No negotiating services beyond what's offered. Don't be pushy — what's listed is what's on offer.
Shower and be clean before arrival. It's a basic courtesy and it's always noticed.
Payment is upfront, not after. Have the agreed amount ready in cash or by the agreed method.
Had a great experience? A respectful review on Lustia helps the provider and other clients alike.
Respecting these rules protects both you and the provider — and keeps the industry safe for everyone.
Disputing or reversing payment after a service has been provided is fraud and can be reported to your bank and police.
Anything beyond the service that was agreed to may be a criminal offence. This includes:
Recording, photographing, or sharing a provider's identity without consent is illegal:
Providers can report harassment or non-payment to police and pursue legal action. Bad behaviour has consequences.
This is general information, not legal advice. Laws vary between Australian states and territories.
Keep it short, polite and specific: the time you'd like, the duration, and any genuine questions. Providers respond fastest to messages that are clear and respectful — and slowest to ones that push for more than what's listed.
Tell the provider as early as you can. A short message costs you nothing and preserves the relationship — a silent no-show wastes their time and income, and many providers won't take a second booking after one.
Payment is upfront at the start of the booking, not after. Have the agreed amount ready in cash or by whatever method was agreed when you booked. Never dispute or reverse a payment after the service — that's fraud.
No. What's listed on the provider's ad is what's on offer. Pressuring, negotiating, or pushing boundaries during a session isn't just poor form — depending on what happens, it can be a criminal offence.
Not without explicit consent — recording, photographing, or sharing a provider's identity or personal details without permission is illegal, full stop.
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