Privacy Policy
At Lustia, we are committed to safeguarding your privacy and ensuring your personal information is handled securely, responsibly, and with discretion.
We Respect Your Privacy
We take privacy seriously and are committed to protecting the personal information you share with us while using our website and services.
What Personal Information We Collect
We collect personal information to provide our services, improve your experience, and comply with legal obligations.
- Name, phone number, address, and email address
- Demographic details, preferences, or information provided during surveys, promotions, or feedback
- Information about your business, if applicable
- Browser type, device information, and other technical details when you visit our website
How We Collect Personal Information
We may collect personal information in the following ways:
- Directly from you when you interact with our website, submit forms, or contact us
- Automatically through cookies and analytics when you visit our website
- From third parties where you have consented to them sharing your data with us
How We Use Your Personal Information
We use your personal information for purposes that may include:
- Providing you with our products and services
- Managing and developing our website and business
- Communicating with you via email, phone, SMS, or other means
- Investigating complaints and resolving disputes
Disclosure of Personal Information
We understand the importance of confidentiality, especially within the industry. Your information may be disclosed only where reasonably necessary, including:
- Internal Operations: Shared with trusted employees, contractors, or agents solely to support the operation and maintenance of our platform
- Service Providers: Shared with professional service providers such as web hosting, IT support, or marketing providers to ensure the functionality and security of our website
- Legal Compliance: Disclosed where required by law, regulation, or legal request, strictly to the extent necessary
- Business Restructuring: In the event of a sale or restructuring, your data would remain protected
Security of Personal Information
We are committed to protecting your personal information through measures such as:
- Secure data storage and encryption measures
- Restricted access to personal information based on necessity
- Regular monitoring of systems for vulnerabilities or breaches
Accessing and Correcting Your Information
You have the right to:
- Access personal information we hold about you
- Request corrections if your information is inaccurate, out of date, or incomplete
Complaints About Privacy
If you have concerns about our privacy practices, you may submit a written complaint to [email protected].
Use of Cookies and Website Analytics
We use cookies to:
- Understand how users interact with our website
- Improve user experience by remembering preferences
- Provide relevant advertising content
Links to Third-Party Sites
Our website may contain links to external websites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
This policy may be updated periodically to reflect changes in our practices or legal obligations.