Payments are made through your My Ads page. Simply click "Bump Ad" on the listing you want to promote and follow the prompts.

We accept:

• Credit and debit cards (Visa, Mastercard, Amex)
• Apple Pay
• Google Pay

All transactions are processed securely. We do not store your full card details.

Pricing starts at $30 a week. We offer three packages:

• 1 Week — $38 ($38 total)
• 1 Month — $34/week ($136 total, save 10%)
• 3 Months — $32.33/week ($388 total, save 15%)

No hidden costs. See the full details on our advertising packages page.

Once advertising has been purchased, your advertising time cannot be paused. You can choose to hide your ad from public view at any time, but the advertising period will continue to run down in the background.

Refunds are at Lustia's discretion in line with Australian Consumer Law and are not issued for change of mind once advertising has been activated.

A few simple steps make a big difference:

• Complete every field in your profile
• Upload high-quality, well-lit photos
• Write a clear, appealing description of your services
• Keep your availability and rates current
• Respond to enquiries quickly

Bumping your ad regularly also keeps you near the top of search results.

Under new Australian online safety regulations effective 9 March 2026, public listings must not contain unblurred nudity. The following are not permitted:

• Visible genitals
• Exposed nipples
• Sexual activity

You can still upload suggestive imagery — just use our built-in blur tool to cover any explicit areas before saving.

When uploading or editing a photo, click the Edit button on the image. The photo editor opens with a blur brush you can paint over any areas that need to be covered.

Save the edited photo and it replaces the original on your listing automatically.

No. All photos must be of you. Stock images, AI-generated imagery, third-party photos, and photos of other people are not permitted.

We may request photo verification at any time. Listings using non-authentic imagery will be removed.

To maintain the integrity of the platform, we may ask you to submit a verification selfie — typically a photograph of you holding a handwritten sign with "Lustia" and the current date.

Verification photos are private, never displayed publicly, and viewed only by authorised Lustia staff.

Sex work is decriminalised in NSW, Victoria, Queensland, the Northern Territory, and the ACT. Advertisers operating in these jurisdictions may describe their lawful services in text within their listing.

Advertisers in jurisdictions where sex work is regulated or restricted (including SA, WA, and Tasmania) must ensure their advertisement complies with applicable state law.

Clients can contact you through the phone number on your listing, or through Lustia's in-platform messaging system if you've enabled it.

Lustia is an advertising directory only — we don't arrange bookings or take payments for services. All communication and arrangements are between you and the client directly.

Yes. You can block any client from messaging you, and you can report abusive, threatening, or inappropriate behaviour using the report tools in the messaging interface.

Lustia takes harassment seriously. Users who breach our conduct rules may be suspended or permanently banned.

Click "Forgot Password" on the login page and follow the steps to reset.

If the reset email doesn't arrive within a few minutes, check your Spam/Junk folder. If it's still missing, email us at [email protected] and we'll help you in.

You can delete your account at any time from My Account → Delete Account.

When an account is closed, your verification images and most personal information are retained for 30 days, then permanently deleted unless legal retention obligations apply (such as financial records).

Go to My Account → Account Details to update your email address, password, or contact info.

Changes to your phone number on your listing are made on the Edit Ad page under My Ads.

Yes. Personal information is stored on secure servers, transmitted over encrypted connections (HTTPS), and accessible only to authorised staff. Verification photos are encrypted at rest.

For full details, see our Privacy Policy.

Public listings on Lustia are indexed by search engines so clients can find you. If you want a more discreet presence, you can use a display name rather than your real name on your profile.

We do not sell personal information. Information is shared only with trusted service providers (hosting, email, payments) and where legally required.

Full details are in our Privacy Policy.

Try the following:

• Refresh the page (or hard refresh with Ctrl+Shift+R / Cmd+Shift+R)
• Clear your browser cache and cookies
• Try a different browser or your phone
• Check your internet connection

If the issue persists, contact our support team via Live Chat or [email protected] with details (what you were doing, what device/browser, any error message).

A few common causes:

• File size: Try compressing images larger than 5MB
• File format: JPG and PNG work best
• iPhone HEIC: Convert HEIC files to JPG first
• Browser: Try a different browser if uploads keep failing

Still stuck? Email us at [email protected] with your device and browser details.